Terms of Service
Welcome to Zuva Trend.com. These Terms of Service (“Terms”) govern your access to and use of www.zuvatrend.com, including purchases made through our website.
By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
These Terms are intended to comply with applicable laws of India. Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable consumer-protection laws.
1. Account Terms
You may be able to create an account to use certain features of our website.
When creating an account, you agree to:
- Provide accurate, current, and complete information.
- Keep your account information updated.
- Maintain the confidentiality of your login credentials.
- Be responsible for activity occurring through your account.
- Notify us promptly if you believe your account has been accessed without authorization.
You must not use another person's account without their permission.
We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.
You may contact us at zuvatrend@gmail.com if you wish to close your account.
2. Pricing and Payment
All product prices displayed on our website are stated in Indian Rupees (INR) unless otherwise specified.
Prices may include or exclude applicable taxes as indicated on the relevant product or checkout page.
We reserve the right to change product prices at any time. However, price changes will not affect an order that we have already accepted, except where required or permitted by applicable law.
Payment
If a payment fails, is reversed, or cannot be verified, we may cancel or place the relevant order on hold and notify you.
ONLY CASH ON DELIVERY
3. Product Descriptions and Availability
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, sizes, colours, and other information displayed on our website are accurate.
However:
- Actual colours may vary depending on your device or screen.
- Product images may be for illustrative purposes where clearly indicated.
- Minor variations may occur between products, particularly for handmade or customized products.
- Product specifications may change where reasonably necessary.
We do not guarantee that every product description, image, specification, or other website content will always be completely error-free.
If we discover a material error relating to a product you have ordered, we will take appropriate action and, where applicable, provide you with the options required by law.
Products are subject to availability.
4. Order Placement and Acceptance
Placing an order on our website constitutes an offer by you to purchase the selected products.
After you place an order, you may receive an automated order confirmation by email, SMS, or another communication method.
An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to accept or decline an order, subject to applicable law.
We may cancel or decline an order in circumstances including:
- The product is unavailable.
- There is an obvious pricing or product-description error.
- We reasonably suspect fraudulent or unauthorized activity.
- We are unable to verify payment.
- The delivery address cannot be serviced.
- The order violates applicable law or these Terms.
- Other circumstances where cancellation is permitted by applicable law.
If we cancel an order after receiving payment, we will initiate an applicable refund using the original payment method or another appropriate method.
5. Shipping and Delivery
We currently ship to locations specified on our website and checkout page.
Orders generally require [PROCESSING TIME] for processing before dispatch.
Estimated delivery times are:
Domestic shipping: 6 TO 7 Business days.
These are estimated timeframes and may vary because of:
- Courier delays
- Weather conditions
- Public holidays
- Natural disasters
- Incorrect or incomplete addresses
- Remote delivery locations
- Customs procedures
- Events outside our reasonable control
You are responsible for providing an accurate and complete delivery address and contact information.
If a package cannot be delivered because the address provided was incorrect or the recipient is unavailable after reasonable delivery attempts, additional shipping charges or other consequences may apply, subject to applicable law.
For more information, please refer to our Shipping Policy.
6. Prohibited Uses
You agree not to use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not:
- Violate any applicable Indian or other applicable law.
- Attempt to gain unauthorized access to our website or systems.
- Introduce viruses, malware, or other harmful code.
- Interfere with website security or functionality.
- Use automated systems to scrape or collect website content without authorization.
- Copy, reproduce, distribute, or exploit our website content without permission.
- Use another person's account or personal information without authorization.
- Submit false, misleading, or fraudulent information.
- Conduct fraudulent transactions.
- Attempt to interfere with another customer's use of the website.
- Use our products or services for any unlawful purpose.
- Circumvent security, authentication, or access-control measures.
We reserve the right to restrict or terminate access to our website where permitted by law if we reasonably believe these Terms have been violated.
7. Intellectual Property
Unless otherwise stated, the website and its content—including:
- Logos
- Brand names
- Product images
- Graphics
- Photographs
- Designs
- Text
- Videos
- Website layout
- Software
are owned by or licensed to Zuva Trend.com and are protected by applicable intellectual-property laws.
You may access and use the website for personal and lawful shopping purposes.
You may not reproduce, modify, distribute, sell, publish, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
8. User Reviews and Content
If you submit a review, photograph, comment, testimonial, or other content to our website, you agree that:
- The content is truthful and not misleading.
- You have the right to submit the content.
- The content does not violate another person's rights.
- The content does not contain unlawful, abusive, defamatory, or harmful material.
- The content does not contain malicious software or unauthorized advertising.
By submitting content, you grant Zuva Trend.com a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish that content for purposes related to operating, promoting, and improving our business, subject to applicable law.
We reserve the right to remove content that violates these Terms or applicable law.
9. Third-Party Services and Links
Our website may integrate with or contain links to third-party services, including payment providers, delivery companies, social-media platforms, analytics providers, and other services.
Third-party services are governed by their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services, except to the extent required by applicable law.
10. Disclaimer of Warranties
To the extent permitted by applicable law, our website and its general functionality are provided on an “as available” basis.
We do not guarantee that:
- The website will always be available or uninterrupted.
- The website will be completely free from errors.
- All website content will always be accurate or current.
- The website will always be free from security vulnerabilities.
Nothing in these Terms excludes or limits any statutory warranty, guarantee, consumer right, or protection that cannot legally be excluded under Indian law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Zuva Trend.com will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or services.
Where permitted by law, our liability relating to a particular product or order will generally be limited to the amount paid by you for that product or order.
However, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable Indian law, including applicable consumer-protection rights.
12. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Zuva Trend.com, its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
- Your violation of these Terms;
- Your unlawful use of our website;
- Your infringement of another person's rights; or
- Your fraudulent or unauthorized use of our services.
This provision will apply only to the extent permitted by applicable law.
13. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Floods
- Fires
- Epidemics or pandemics
- War
- Civil unrest
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or telecommunications failures
- Major technical failures
- Other circumstances beyond our reasonable control
Where possible, we will take reasonable steps to minimize the impact of such events.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, technology, or applicable laws.
The updated version will be posted on our website with a revised “9/9/2026” date.
Your continued use of our website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
For material changes where notice is legally required, we will provide appropriate notice.
15. Governing Law and Indian Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection laws and any mandatory jurisdictional rights available to consumers, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts located in Bangalore,Karnataka, India.
Nothing in this section prevents a consumer from exercising rights or pursuing remedies before a forum, authority, or court that has jurisdiction under applicable Indian law.
16. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, where legally possible.
The remaining provisions will continue to remain in effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy and any other policies expressly incorporated into these Terms, constitute the terms governing your use of our website and services, subject to applicable law.
18. Contact Information
If you have questions, complaints, or concerns regarding these Terms or your order, please contact us:
Zuva Trend.com
Website: www.zuvatrend.com
Email: zuvatrend@gmail.com
Phone: 7338480581
Business Address: 000, Bayalahalli Gate Bande Kodigehalli, 000, 562149 Bandekodigehalli Karnataka, India
Customer Support Hours: [Morning 08: 10]
We will make reasonable efforts to respond to customer enquiries and complaints within the timeframe required by applicable law.
By using Zuva Trend.com or placing an order through our website, you agree to these Terms of Service, subject to your rights under applicable Indian law.