Shipping policy

Shipping Policy

At Zuva Trend.com, we want your order to reach you safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through www.zuvatrend.com.

By placing an order with us, you acknowledge and agree to the shipping terms described below.

1. Shipping Methods

We currently offer the following shipping options:

Cash on Delivery

Cash on Delivery (“COD”) may be available for selected products and delivery locations.

COD availability: AVAILABLE

Additional COD charges, if applicable:

We reserve the right to restrict COD availability for certain locations, products, or orders where permitted by applicable law.

2. Order Processing Time

Orders are generally processed within [PROCESSING TIME] business days after successful payment or order confirmation.

Processing includes:

• Confirming your order
• Verifying payment
• Preparing your products
• Packaging your order
• Handing the package to our shipping partner

Orders placed on weekends or public holidays may begin processing on the next business day.

Please note that order processing time is separate from shipping and delivery time.

3. Shipping Costs

Shipping charges depend on factors such as your delivery location, order value, package size, weight, and selected shipping method.

4. Delivery Timeframes

Estimated delivery timeframes are:

Delivery estimates begin after your order has been processed and dispatched, unless otherwise stated.

Delivery times are estimates and are not guaranteed unless we expressly state otherwise.

Actual delivery times may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Peak shopping periods
• Transportation disruptions
• Incorrect or incomplete addresses
• Remote or difficult-to-reach locations
• Customs procedures for international orders
• Circumstances beyond our reasonable control

5. Tracking Your Order

Once your order has been shipped, we will provide tracking information where available.

You may receive your tracking details through:

• Email
• SMS
• WhatsApp
• Your customer account
• Other contact information provided when placing your order

6. Delivery Address

Please make sure that your shipping address, phone number, and other delivery information are accurate and complete when placing your order.

We are not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer, subject to applicable law.

If you notice an error in your shipping address after placing an order, contact us as soon as possible at:

zuvatrend@gmail.com

We will try to update the address before the order is dispatched, but we cannot guarantee that changes can be made after processing or dispatch.

7. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its policies.

A delivery may fail because:

• Nobody is available to receive the package.
• The address is incorrect or incomplete.
• The recipient cannot be contacted.
• The delivery location is inaccessible.
• The recipient refuses the package.

If an order is returned to us after unsuccessful delivery attempts, please contact us at zuvatrend@gmail.com.

Additional shipping or re-delivery charges may apply where the failed delivery resulted from incorrect information or circumstances attributable to the customer, subject to applicable law.

8. Delayed Deliveries

Although we work with reliable shipping partners, delivery delays can occasionally occur.

Delays may result from:

• Severe weather
• Natural disasters
• Public holidays
• High order volumes
• Courier disruptions
• Transportation issues
• Strikes
• Government restrictions
• Incorrect address information
• Remote-area delivery
• Other circumstances beyond our reasonable control

If your order is delayed beyond the estimated delivery period, please contact us at zuvatrend@gmail.com with your order number.

We will work with the relevant shipping provider to investigate the delay and provide you with an update.

9. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or incorrectly delivered, please contact us as soon as possible.

Contact: zuvatrend@gmail.com

Please provide:

• Order number
• Name used for the order
• Delivery address
• Description of the issue
• Photographs or other evidence, where applicable

We may contact the shipping provider to investigate the matter.

If you receive a visibly damaged package, we recommend taking photographs of the package and its contents before opening or immediately after discovering the damage.

We will handle eligible claims in accordance with our policies and applicable law.

10. International Shipping

International shipping: NOT AVAILABLE

11. Order Changes and Cancellation

If you need to change or cancel an order, contact us at zuvatrend@gmail.com as soon as possible.

We will make reasonable efforts to accommodate your request if the order has not yet been processed or dispatched.

Once an order has been dispatched, cancellation or address changes may no longer be possible.

12. Shipping Restrictions

Certain products may have shipping restrictions due to their nature, size, weight, legal requirements, or courier limitations.

We may be unable to deliver to certain locations.

If we cannot fulfil an order because the delivery location is outside our serviceable area, we will notify you and, where applicable, provide an appropriate refund.

13. Contact Us

If you have questions about shipping, delivery, or your order, please contact us:

Zuva Trend.com
Email: zuvatrend@gmail.com
Phone :7338480581
Business Address: 000, Bayalahalli Gate Bande Kodigehalli, 000, 562149 Bandekodigehalli Karnataka, India
Website: www.zuvatrend.com

Customer Support Hours: [Morning 08:10]

Please include your order number when contacting us about an existing order so that we can assist you more quickly.

14. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping partners, delivery services, costs, business practices, or applicable requirements.

The latest version will always be posted on our website with the updated “9/9/2026” date.

Thank you for shopping with Zuva Trend.com. We appreciate your business and will do our best to make sure your order reaches you safely and efficiently.